Fresh delivery from coast to coast, maintaining perfect quality.
Our products are carefully packed in refrigerator containers and shipped internationally, with a delivery time of approximately 30-40 days.
Oceanbite Seafood ships premium seafood products to commercial customers throughout the United States. We maintain a cold chain from our California facility to your business location, ensuring optimal quality and freshness.
We service all 50 states with specialized cold-chain logistics partners. Delivery times vary by location:
For customers in California, we offer expedited delivery options with same-day or next-day service available in select metro areas including Los Angeles, San Francisco, San Diego, and Sacramento.
Best for: Bulk orders, regular scheduled deliveries
Best for: Time-sensitive orders, immediate restocking needs
Best for: Large institutional orders, special events
Every shipment undergoes rigorous quality control to ensure your seafood arrives in perfect condition:
All products are packed in FDA-approved, insulated containers with sufficient dry ice or gel packs to maintain proper temperature throughout transit. Our packaging is tested to maintain -18°C for up to 48 hours in standard conditions.
Individual portions and fillets are vacuum-sealed to prevent freezer burn, maintain freshness, and extend shelf life. This also facilitates easier inventory management and portion control.
Products are secured in heavy-duty, moisture-resistant boxes designed to withstand handling during transit. Each box is clearly labeled with handling instructions and temperature requirements.
Select shipments include temperature data loggers that record conditions throughout transit. This data is available upon request for quality assurance and regulatory compliance.
Orders can be placed by phone, email, or through your dedicated account manager. We recommend ordering at least 7 business days in advance for standard delivery.
You'll receive immediate order confirmation with estimated delivery date, tracking information, and invoice details.
Our team conducts final quality inspections and packs your order with appropriate cold-chain packaging (typically 1-2 business days).
Products are picked up by our logistics partners and transit begins. You'll receive tracking information and estimated delivery window.
Signature required upon delivery. Inspect packages immediately and contact us within 24 hours if there are any issues.
Shipping costs vary based on order size, delivery location, and shipping speed. Below are general guidelines:
Volume Discounts: Customers with regular scheduled deliveries may qualify for reduced shipping rates. Contact your account manager for details.
Need delivery during specific hours? We can arrange morning, afternoon, or specific time window deliveries for an additional fee. Advance notice required.
Operating multiple locations? We can coordinate simultaneous deliveries to multiple addresses from a single order, ideal for restaurant groups and chains.
Participating in a food show or special event? We can arrange delivery to temporary locations with advance coordination.
Your satisfaction is our priority. If you encounter any issues with your shipment:
We will work quickly to resolve any issues through replacement, credit, or refund as appropriate. All claims must be submitted within 24 hours of delivery.
Our logistics team is here to help with any shipping questions or special requests.
Phone: (747) 358-3654
Email: contact@oceanbiteseafood.com
Hours: Monday-Friday, 8:00 AM - 5:00 PM PST